Our Social Media Customer Care Training is not for you IF;
While social media customer care training can bring numerous benefits to businesses, it is essential to recognize that it may not be the ideal fit for every organization.
At DigiCon Academy, we’re committed to bridging the digital skills gap and empowering professionals and businesses to excel in the ever-evolving digital landscape.
Transform your customer service with cutting-edge digital customer care training.
Master social media marketing and paid advertising to advance your career.
This is what our clients and partners say about us.
Customer Care Manager
"DigiCon Academy has revolutionized our approach to social media customer service. Our team now confidently handles digital interactions, resulting in a 40% increase in customer satisfaction scores."
Get certified with our digital marketing courses
In an ever-evolving digital landscape, the future belongs to those who harness the potential of Artificial Intelligence (AI).
Unleash the complete capabilities of your business by harnessing the formidable force of social media marketing.
We train your customer care team to navigate the digital landscape, and use social media, AI, chatbots.
Training Instructors
Digicon Academy offers training and up-skilling of industry professionals in the marketing and communication departments within several organizations in the form of Corporate Digital Media training / workshops. 100+Professionals in the Marketing and Communication departments trained from 2015 to date
Start-ups
In collaboration with several accelerator programs and associations, we work towards upskilling entrepreneurs with Digital marketing and Advertising skills to market their businesses / products online to tap into the online opportunities. Some of our partners in this initiative include Shona Organization, International Trade Centre- Uganda, Human Resource Association of Uganda, as well as Makerere Incubation and Innovation Centre.
Students
Digicon Academy has also partnered with several Universities and institutions serving as our learning centers whose goal is to train and upskill youth in Digital Marketing and Advertising.These include the Victoria University Uganda, Kampala City Council Authority (an employment service bureau And Management Training and Advisory Centre).
Explore for impactful resources & insightful articles
While social media customer care training can bring numerous benefits to businesses, it is essential to recognize that it may not be the ideal fit for every organization.
Social media has transformed the way companies interact with their customers, offering a dynamic platform for communication and engagement.
In today’s digital age, social media has become a powerful tool for businesses to engage with their customers. Social media platforms offer an instant and widespread way to …..
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This is what our clients and partners say about us.
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